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SMS appointment reminders

Your SMS appointment reminders, without lifting a finger

SMS Meeting automatically sends appointment confirmations and reminders by text message from Microsoft Outlook, Google Calendar or your own business software. Your slots fill up and your teams stop chasing people.

14-day trial — 2 free SMS — no credit card

Outlook

Week 37

M

T

W

Appt 10:00

T

F

SMS Meeting

Appointment · Martin file

Camille Martin

+33 6 12 ** ** 41

Template

Appointment reminder

Send

24 h before

Sender

CabinetX

Schedule the SMS

SMS scheduled

09:12
SMS Meeting

Ms Lefèvre is expecting you on 14/09 at 10am — 45 Chancery Lane, London. Please bring your identity documents.

Delivered · 09:12

YES

Message

Leading French organisations send their reminders with SMS Meeting

izi by EDF
Orange Business
Fédération Française de Rugby
IAD
CIDFF
Département des Alpes-Maritimes
Ville d’Évreux
CREPS Vichy Auvergne
Association Montjoie
Eden Avocats
CIAS Meuse Grand Sud
98%
open rate against 20–30% for email
90 s
to be read against 90 minutes for an email
−39%
fewer no-shows measured in healthcare (NHS)
2018
founded published and hosted in France

What a no-show really costs

A missed appointment is never just an empty slot

It is a member of staff left idle, a case that drags on, someone who has to be booked in again and yet another follow-up call to make.

Lost slots you never get back

Between 10% and 30% of appointments are missed depending on the sector. Every absence ties up a room, a practitioner or an adviser with nothing to show for it.

Hours spent chasing people

Unanswered calls, full voicemails, emails nobody opens: manual follow-up drains your team’s time for very little value.

Tools that don’t talk to each other

Your calendar lives in Outlook or Google, but messages are sent somewhere else — with copy-paste, wrong numbers and no audit trail.

Our solutions

SMS, right where you already work

No new interface to learn: SMS Meeting installs inside your teams’ calendar, or plugs straight into your business software.

SMS add-in for Outlook

A panel built into your Microsoft 365 calendar: pick a template, enter the number, save the appointment. The reminder goes out on its own, at the right time.

  • Appointments, meetings and Teams meetings
  • Shared calendars supported
  • Add-in certified by Microsoft
Learn more

SMS module for Google Calendar

The SMS Meeting extension adds text messaging to your Google Calendar events, including those created with Google Meet. Nothing to install on individual machines.

  • Works with Google Workspace
  • Google Meet events included
  • Extension certified by Google
Learn more

SMS Meeting API

A documented REST API to trigger reminders, confirmations and notifications from your management system, ERP or in-house application.

  • REST, JSON, API keys
  • Real-time delivery receipts
  • Public documentation
Learn more

How it works

Up and running in an afternoon

No IT project, no calendar migration. Install once, configure once, and the system takes over.

  1. 01

    Create your account

    A work email is all it takes. Your 14-day trial starts immediately, with no card and no commitment.

  2. 02

    Install the module

    The Outlook add-in or the Google Calendar extension in a few clicks — or connect the API to your business software.

  3. 03

    Prepare your templates

    Write your messages once and for all, with variables for date, time, place and name, then choose your sender name.

  4. 04

    Let it run

    Every time an appointment is created, the confirmation and reminder go out automatically. You follow delivery receipts in your account.

Why SMS

The channel that always arrives

98% open rate

A text message is almost always read, while email tops out at 20–30%. Your reminder gets seen.

Sources : Sender

Read in 90 seconds

People take an average of 90 seconds to react to an SMS, against 90 minutes for an email. Perfect for last-minute changes.

Sources : Sender

What customers prefer

75% of customers say they would like to receive information by text. An appointment reminder feels like a service, not an intrusion.

Sources : Techjury

Up to 39% fewer no-shows

In healthcare, SMS reminders cut absenteeism by 39%. That is an immediate gain in both organisation and cost.

Sources : NHS

Your appointment specialists

Why choose SMS Meeting?

Domain expertise

Since 2018 we have worked with SMEs, charities, public bodies and administrations on one single subject: getting people to turn up.

Native integration

Our Outlook and Google add-ins are among the most complete on the market: the message is sent from the very window where the appointment is created.

Made in France

Development, maintenance and support all happen in France, from our head office in Normandy. Your contacts speak your language and know your job.

Human support

An adviser you can reach by phone, a clear help centre and remote assistance when things need fixing fast.

Solutions by industry

A different job in every profession

Reminding a client of a notary appointment is not the same as a social-services interview or a garage booking. Find the version built for your sector.

Security & compliance

Built for sensitive data

Healthcare, justice, social work, public services: our users handle information that leaves no room for compromise.

Learn more

European hosting

Your data and your recipients’ data are hosted within the European Union.

GDPR compliance

Data minimisation, controlled retention periods and a data processing agreement (DPA) available on request.

No data resale

Your contact files are never mined, sold or used for advertising. Ever.

Anti-smishing practices

A verified sender name, controlled templates and clear guidance: your recipients recognise your messages instantly.

« SMS Meeting changed my working life! The text reminders are reliable and effective — my colleagues and clients love them. »
JB John Bedard IAD

Become a partner

Resellers, integrators and IT providers: offer SMS Meeting to your customers and build recurring revenue.

Explore the programme

Pricing

One simple, transparent plan

One licence per user, messages bought in packs that never expire, and an Enterprise plan for larger organisations.

from

7,50 €

excl. VAT / month / user

See pricing

Frequently asked questions

You may be wondering…

What is an SMS appointment reminder?

It is a text message sent automatically to your clients, patients or service users to remind them of an upcoming appointment. It reduces no-shows and lets people who cannot make it cancel in time, freeing the slot.

How does an SMS reminder work?

SMS Meeting reads the details of the appointment created in your calendar — date, time, place, recipient — and schedules a text message containing those details a few days or hours beforehand, according to your settings.

What are the benefits of SMS reminders?

Fewer forgotten appointments and absences, higher satisfaction among the people you see, better use of your slots, and teams who no longer spend their days on the phone chasing people.

Can messages be personalised?

Yes. You create your own templates with the recipient’s name, the date, time, location and any other useful detail. The sender name can display your organisation.

Is SMS suitable for sensitive information?

Text messages are perfectly suited to appointment reminders. We do recommend never including detailed medical, legal or financial information: state the appointment, not its subject.

Do we have to change calendar or software?

No. SMS Meeting attaches to Microsoft Outlook, Google Calendar or your own application through the API. Your teams keep exactly the habits they already have.

Another question? Our team replies within one business day.

Try SMS Meeting

See for yourself what SMS does to your no-show rate. 14-day trial, 2 free messages, no subscription and no payment details required.

14-day trial — 2 free SMS — no credit card