Retail
SMS for retail and distribution
In-store appointments, click and collect, after-sales service: every step of the customer relationship benefits from a channel that is read immediately.
14-day trial — 2 free SMS — no credit card
Hello, your order no. 4821 is available in store until 12/09. Opening hours: 9am–7pm. See you soon — Maison Duval
Delivered · 09:12
75% of customers say they want to be kept informed by text.
Most common use cases
In-store consultations
Fittings, kitchens, furniture, opticians: a confirmed and reminded appointment means a salesperson who is not left waiting.
Order ready for collection
Notify customers as soon as the order is available and reduce stock sitting behind the counter.
After-sales follow-up
Repair finished, part received, case closed: the customer is informed without a single outbound call.
What you gain
Fewer absences
A well-timed reminder a few hours ahead is enough to bring people in — or to make them cancel in time.
Time back for your teams
No more hours on the phone: the system sends, records and reports back.
A professional image
A clear message, in your name, at the right time: people feel expected.
Real oversight
Delivery receipts and full history: you know exactly what was sent and what arrived.
Try SMS Meeting
See for yourself what SMS does to your no-show rate. 14-day trial, 2 free messages, no subscription and no payment details required.
14-day trial — 2 free SMS — no credit card